Who we are

Purpose of this Privacy Policy:

This privacy policy is designed to inform you about how Arabian Business Quest collects and processes your personal data through your interaction with our website. This includes any data you provide when you inquire about or purchase our services, or otherwise engage with us online.

Our website is not intended for use by children, and we do not knowingly collect data related to minors. We encourage you to read this privacy policy in conjunction with any other privacy notices or fair processing policies we may provide on specific occasions when collecting or processing your personal data. This ensures that you are fully informed of how and why we use your data. This privacy policy is meant to complement those other policies and is not intended to replace them.

This website is operated by Arabian Business Quest (collectively referred to as “Arabian Business Quest,” “we,” “us,” or “our” in this privacy policy). We are responsible for managing and safeguarding your personal data.

If you have any questions or concerns regarding this privacy policy, please feel free to contact us using the details provided below.

Contact Details:

If you have any questions about this privacy policy or our privacy practices, you can contact us at:

  • Email: support@arabianbusinessquest.com
  • Phone: +966507660914
  • Address: 371 Guruwar Peth, Riyadh, Saudi Arabia

Changes to the Privacy Policy and Keeping Your Information Up to Date:

We review our privacy policy regularly to ensure compliance and transparency. It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal details change during your relationship with us so we can continue to provide you with the best service.

How We Collect Information

The Data We Collect About You

Personal data, or personal information, refers to any data about an individual from which they can be identified. It does not include data where the identity has been removed (anonymous data). At Arabian Business Quest, we may collect, use, store, and transfer different kinds of personal data, which we group together as follows:

  • Identity Data: Includes first name, last name, company name, and designation.
  • Contact Data: Includes email address, telephone number, and WhatsApp number.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system and platform.
  • Usage Data: Includes information about how you use our website and services.
  • Aggregated Data: We collect, use, and share aggregated data such as statistical or demographic data. Aggregated data is not considered personal data as it does not directly or indirectly identify you. However, if we combine or connect aggregated data with your personal data to identify you, we treat this data as personal data in accordance with this privacy policy.

We do not collect any transaction or payment data, nor do we collect any sensitive personal data (e.g., health, financial status), special categories of personal data (e.g., race, religious beliefs), or information regarding criminal convictions and offenses.If You Fail to Provide Personal Data
Where personal data is required by law or necessary for a contract with us, failure to provide such data may prevent us from fulfilling the contract or providing services. In such cases, we may need to cancel the service, and we will notify you at that time.

How We Use Your Information:

We use your personal data for various purposes and have legal grounds for each. Depending on the specific purpose, we may process your data under different lawful bases. If you need more details about the legal basis we are relying on, feel free to contact us.

  1. To Register You as a New Client
    We process your identity and contact data to perform the contract we have with you.
  2. To Communicate with You Regarding Services or Inquiries
    We use your identity and contact data to respond to inquiries or service requests, based on our legitimate interest in providing a responsive service.
  3. To Manage and Protect Our Website
    We process technical and usage data to ensure the security and functionality of our website. This is necessary for our legitimate interests in running our business and ensuring the safety of our IT systems.
  4. To Manage Our Relationship with You
    This includes notifying you about changes to our terms or privacy policy, and asking you for feedback. We process your identity, contact, and usage data based on the performance of a contract with you, compliance with legal obligations, and our legitimate interests in keeping our records updated.
  5. To Deliver Relevant Content and Advertisements
    We use identity, contact, and usage data, along with your preferences, to send relevant marketing materials and measure the effectiveness of our marketing. This is necessary for our legitimate interests in understanding customer behavior and improving our services.
  6. To Send You Promotional Material or Offers
    With your consent, we may use your identity, contact, and marketing preferences to send you promotional materials or offers that we believe may be of interest to you.
  7. To Use Data Analytics
    We process technical and usage data to analyze how customers use our website and services. This helps us improve the quality of our offerings and tailor them to customer needs. This is necessary for our legitimate interests in business improvement and growth.

Disclosures of Your Personal Data

We may share your personal data with the following parties for the purposes mentioned throughout this privacy policy:

  1. Other companies within Arabian Business Quest – We may share your data within our corporate group if necessary for internal business processes.
  2. Service Providers – We work with trusted third-party service providers who assist us with various services, including but not limited to IT support, website maintenance, and communication services.
  3. Professional Advisers – These may include lawyers, auditors, bankers, and insurers who provide legal, financial, and insurance services as needed.
  4. Regulatory Authorities – We may be required to share your data with tax authorities, regulators, or other legal authorities to comply with legal and regulatory obligations.
  5. Third-Party Marketing Tools – We use tools like:
    • Google Analytics
    • Meta Tags
    • Hotjar
  6. Business Transfers – If we choose to sell, merge, or transfer parts of our business or assets, your data may be transferred to the new owners. In such cases, your personal data will still be protected according to this privacy policy.

We require all third parties to respect the security of your personal data and to handle it in accordance with legal requirements. We do not allow our third-party service providers to use your personal data for their own purposes. They are only permitted to process your data for specified purposes and in line with our instructions, unless you provide explicit consent for other uses.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and reporting requirements. We may retain your data longer in case of a legal dispute or regulatory investigation.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Please note that we do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

Children’s Privacy

Our website and services are not directed toward children, and we do not knowingly collect information from individuals under the age of 13.

Legal Compliance

Arabian Business Quest operates in the Kingdom of Saudi Arabia and adheres to the relevant data protection laws applicable within the country.

User Rights

As a user, you may have the following rights under data protection laws regarding your personal data:

  1. Transparency – You have the right to receive clear and transparent information about how we collect and use your personal data.
  2. Access – You may request access to the personal information we hold about you, along with certain supplementary information that this privacy policy is designed to address.
  3. Correction – You have the right to request the correction of any inaccurate or incomplete information that we hold about you.
  4. Erasure – In certain circumstances, you can request the erasure of your personal information, such as when the data is no longer necessary for the purpose it was collected for.
  5. Data Portability – In specific cases, you may receive the personal information you provided to us in a structured, commonly used, and machine-readable format and have the right to transfer this data to another data controller.
  6. Right to Object – You have the right to object at any time to the processing of your personal information for direct marketing purposes.
  7. Automated Decisions – You can object to decisions made by automated means that may have legal effects or similarly significant impacts on you.
  8. Processing Objection – In certain other circumstances, you may also object to the continued processing of your personal information.

How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at support@arabianbusinessquest.com.

Verification and Additional Information

To help us confirm your identity and ensure your rights, we may need to request specific information from you. This is a security measure to prevent unauthorized access to your personal data. We may also ask for further details to expedite our response to your request.

Response Time

We aim to respond to all legitimate requests within one month. In cases where the request is particularly complex or you have submitted multiple requests, it may take longer. In such cases, we will keep you informed and provide updates on the status of your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. In the event of any changes, we will notify you via email.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@arabianbusinessquest.com.